Stack AV Co. (“Stack”) values the privacy of your personal information and also recognizes that we have legal obligations under the California Consumer Privacy Act (CCPA) to our employees and non-employee staff who are California residents related to the collection, use, transfer, and disclosure of their personal information. The purpose of this Stack Candidate Data Protection Notice and Privacy Policy (“Notice”) is to give you information about what personal information we collect and why, to whom we disclose it, and how we protect it, as well as your respective privacy rights under CCPA. This Notice applies to you to the extent that you have provided your personal information in your capacity as a job candidate for a position at Stack, either as an employee or as non-employee staff. This Notice does not apply to Stack portfolio companies, which have their own notices. We may revise this Notice from time to time at our sole discretion. We will communicate changes and updates to this Notice by posting an updated version of the Notice (with an updated date) on our intranet and/or providing you a copy or a link to the Notice via e-mail. In case of a conflict between this Notice and applicable law, applicable law will govern.
1. What personal information do we collect and use?
We collect personal information at various stages during our recruiting relationship with you, such as when you apply for a role with Stack, and when we create a personnel file or engagement record. If you do not provide the personal information we request from you, we may not be able to evaluate your job candidacy or hire you. In connection with our recruiting and hiring relationship with you, we may collect the following types of personal information:
- basic information (e.g., name, work and home contact details);
- government identification or immigration details as required to comply with our obligations under law (e.g., date of birth, gender, identification numbers, passport data, residency, work permit);
- talent management information (e.g., degrees, licenses, trainings, professional references, work experience, job titles and duties, seniority, educational history, any role or roles for which you are applying or being considered, and other information about yourself that you provide in a CV or similar document);
- background information such as the results of pre-employment assessments and questionnaires;
- system-generated application insights, including automatic resume parsing data, skill extraction, candidate match scores, and qualification summaries derived by recruiting software;
- commercial information such as records of travel expenses for in-person interviews;
- internet activity information such as interactions with Stack’s website or job boards and publicly available social media activity;
- location-related data (e.g., office and room location for on-site interviews, CCTV, IP address)
We may also collect, under certain circumstances and to the extent permitted by local law, sensitive personal information which is a subset of personal information. Sensitive personal information varies under applicable law but generally includes information about your ethnicity, health, trade union membership, religious beliefs, and sexual orientation. Local data protection laws may include additional categories of personal information that constitute sensitive personal information. We sometimes need to collect sensitive personal information to manage certain activities in connection with our recruitment activities generally and our recruiting interactions with you, specifically. For instance, we may collect health information to manage a physical accommodation if you are coming onsite to interview or to facilitate a virtual interview. We may also collect information about ethnicity to monitor and maintain our diversity commitments (where permitted by law). In addition, where permitted by applicable law, we collect data related to criminal offenses or proceedings to perform background checks or to investigate behavior that may go against Stack’s values or violate Stack’s policies, professional standards, or law.
2. Where do we collect your personal information?
We collect your personal information from a variety of sources. We get our information from you, for example, in your job application, forms you fill out for us, assessments you complete, surveys you submit, and any other information you provide during the course of your application and interview process with us.
We also collect information from:
- what’s internally generated, for example, we may generate charts, summaries, memos, or notes when evaluating your job candidacy;
- our affiliated companies (e.g., if you are a current employee seeking a company-to-company job transfer);
- service providers (e.g., recruiters, staffing agencies, job boards, etc.);
- third parties (e.g., job references, affiliated companies, professional employer organizations);
- public internet sources (e.g., social media, job boards, and other public online sources);
- public records or public authorities, for example, court records and credentialing and licensing organizations; government agencies; law enforcement;
- recording and automated technologies implemented by Stack, for example, to track logins and activity across our network; video surveillance in common areas of our facilities; Bluetooth technologies, voicemail, webcams, audio recording technologies; and
- companies we acquired (where you previously worked).
If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Notice.
3. Why and how do we use your personal information?
We use your personal information for the following purposes:
- managing the application and recruitment process, assessing you for employment or other engagement;
- Utilizing technology tools, including applicant tracking software and artificial intelligence and machine learning algorithms, to assist in parsing resumes, extracting relevant work experience information, and highlighting qualified candidates based on criteria defined by our recruiting teams;
- conducting a pre-employment or criminal history background check (subject to applicable law), checking your honesty, integrity and reputation, competence, capability and financial soundness, conducting a fit-for-duty examination;
- monitoring and improving our recruitment process and for related purposes (which may, where permitted by local law, include equality of opportunity monitoring);
- training purposes or quality assurance with respect to Stack’s employees conducting the interviews or otherwise assisting with the recruiting and application process;
- honoring contractual obligations;
- managing travel, expenses, and reimbursements;
- protecting Stack’s legal rights, including assessing compliance with policies and procedures, monitoring telephone, email, internet and other company resources, conducting investigations including reporting of allegations of wrongdoing, policy violations, fraud, or financial reporting concerns;
- monitoring, safeguarding, and managing IT infrastructure and office facilities;
- complying with legal and other requirements applicable to our businesses in all countries in which we operate, including record-keeping and reporting obligations, conducting audits, compliance with government inspections and other requests from government or other public authorities, responding to legal process such as subpoenas, pursuing legal rights and remedies, defending litigation, and managing any internal or external complaints or claims (including those received through the company hotline or e-mail).
If you are unsuccessful in your application and you choose to consent for us to do so, we may use your personal information to assess your suitability for future positions and roles within Stack.
Stack processes your personal information to comply with our responsibilities as a company that is recruiting and evaluating potential employees, to comply with our legal obligations, to protect life or physical safety, and based on our legitimate interest to operate and protect our business (unless your fundamental rights outweigh our interests). In certain instances, we may process personal information based on your consent if (i) consent to the processing described in this Notice is required by local law, (ii) the processing involves sensitive personal information, or (iii) the specific processing activity does not align with the purposes described above. Subject to applicable law, some processing may also be necessary so that we can perform a contract with you or because it is required by law.
Monitoring tools and automated processes
Stack uses monitoring tools to ensure compliance with company policies, assist with our legal, regulatory, and recordkeeping and reporting obligations, safeguard sensitive and confidential information, prevent and address misconduct, maintain network security, and protect our legitimate interests. Such tools include for example: (i) monitoring technologies to capture on-screen and network activity, track location data (e.g., for information security and tax purposes), continually backup corporate data (including our communications with you); (ii) supplier and enterprise risk management technologies to ensure compliance with internal policies and procedures and regulatory obligations; (iii) analytical technologies to track use of company resources, manage travel and expenses, monitor financial transactions, conduct internal investigations, respond to compelled disclosures (e.g., subpoenas, litigation).
Stack uses technology features, including artificial intelligence (AI) and machine learning capabilities integrated within our applicant tracking platforms to assist our recruiting team in parsing resumes, identifying matching candidate skills, and prioritizing applicant pipelines. These features function strictly as assistive tools for human recruiters. Stack does not engage in candidate profiling that produces legal or similarly significant effects, nor do we make hiring, advancement, or rejection decisions based solely on automated decision-making without human intervention. All final evaluations and personnel decisions are made directly by human hiring managers and recruiting personnel.
4. With whom do we share your personal information?
We disclose personal information to personnel and departments throughout Stack and certain Stack affiliates (including SoftBank Group entities) to fulfill the purposes described in this Notice. Access to personal information within Stack will be limited to those who have a need to know the information, including potential managers and their designees, and personnel in POPs, Enterprise Infrastructure and Engineering (“EIE”), Compliance, Legal, Finance, and Accounting.
Stack will need to make personal information available to unaffiliated third parties such as our suppliers and service providers that we have engaged at the local or global level to assist us in our recruiting efforts (e.g., candidate database and management software and recruitment agencies); our legal and professional advisers; third parties in relation to compelled disclosures (e.g., subpoenas); and government authorities (e.g., in the U.S., the Equal Employment Opportunity Commission as required for reporting; the California Civil Rights Department (formerly California Department of Fair Employment and Housing) as required to respond to employment claims and charges).
In connection with a corporate transaction, sale, or assignment of assets, merger, divestiture, or other changes of control or financial status of Stack or any of its subsidiaries or affiliates, your personal information may be transferred to the acquiring person or entity.
We may also disclose personal information with your consent, which you may withdraw at any time.
5. Transfers of your personal information outside the country in which you are located
Some recipients of your information will be located outside your state or home jurisdiction, including any country in which we or they have operations (e.g., United Kingdom, Japan). We take appropriate measures to protect personal information that are consistent with applicable privacy and data security laws and regulations, including requiring service providers to implement technical and organizational measures to protect personal information, entering into data processing and transfer agreements (including applicable standard contractual clauses where legally appropriate).
6. How long do we retain your personal information?
Stack will not retain your personal information for longer than is necessary in relation to the purposes for which your personal information is processed. The criteria used to determine our retention periods are:
- The duration of your application and recruitment process;
- As required by a legal obligation to which we are subject; and
- As advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations).
Subject to applicable law, some personal data will be retained after the application and recruitment process ends, either because you are employed or otherwise engaged by us, or because your application was withdrawn or unsuccessful.
7. Your rights in relation to the personal information we process about you
If you are a resident of California, you may have certain rights related to your personal information, including the right to:
- know what personal information Stack has collected about you;
- request access to your personal information;
- correct your inaccurate, incomplete, or outdated personal information;
- restrict the processing of sensitive personal information;
- delete your personal information under certain circumstances;
- request a manual review of your job application and opt out of AI-assisted candidate matching tools; and
- port your personal information.
To the extent that we process your sensitive personal information based on your consent, you also have the right to withdraw your consent at any time.
You can seek to exercise your data privacy rights (where applicable) by contacting us at legal@stackav.com or by using the candidate AI opt-out feature provided on our job application pages.
To help protect your privacy and security, we will verify and respond to your request consistent with applicable law, taking into account the nature of the request and the applicable circumstances. We will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law. Please note that, depending upon the circumstances and the request, we may not be permitted to provide you with access to your personal information or otherwise fully comply with your request.
8. Security
We will take organizational, technical, and administrative measures against unlawful or unauthorized processing of your personal information, and against the accidental loss of, or damage to, your personal information. Your personal information is stored in a secure manner on protected equipment.
9. Your data protection authority
If you are a resident of California, you may have the right to lodge a complaint with the California Privacy Protection Agency (https://cppa.ca.gov/).
10. Questions or complaints
If you have any questions or complaints regarding Stack’s processing of your personal information, please contact us at legal@stackav.com.
11. California Supplement
If you are a California resident, this Notice should be read in conjunction with the California Supplement provided at the end of this document.
California Supplement
This California Supplement should be read in conjunction with the Stack Candidate Data Protection Notice and Privacy Policy.
A. What personal information do we collect and use and with whom do we share this information?
The following table describes the categories of personal information that we have collected and the categories of third parties to which such information has been disclosed for a business purpose in the preceding 12 months. Please note that we do not collect or process sensitive personal information or characteristics of protected classifications for the purpose of inferring characteristics about you.
| Category of Personal Information | Disclosed to Which Categories of Third Parties for Business Purposes |
|---|---|
| Identifiers Legal name, alias, telephone number, postal address, email address, signature, and photographs | Service providers; Affiliated companies; Business partners; Government agencies; the Public (e.g., on our website or as part of a press release); Legal Obligations and Rights; Corporate Transactions. |
| Cal. Civ. Code § 1798.80 Personal Information Name, signature, physical characteristics or description, address, telephone number, driver’s license or state identification card number, credit card number, debit card number, or any other financial information | Service providers; Affiliated companies; Government agencies; Legal Obligations and Rights. |
| Characteristics of Protected Classifications Race, age, national origin, disability, sex, and veteran status as necessary to comply with legal obligations and (on a voluntary basis) to support diversity and inclusion efforts; disability, and medical condition | Service providers; Affiliated companies; Government agencies; Legal Obligations and Rights. |
| Commercial Information Business travel and expense records | Service providers; Affiliated companies; Business partners; Legal Obligations and Rights; Corporate Transactions. |
| Internet or other electronic network activity information Internet browsing and search history while using Stack’s network, log in/out and activity on Stack's electronic resources, interactions with Stack’s network, websites, application, or advertisement, and publicly available social media activity. | Service providers; Affiliated companies; Legal Obligations and Rights. |
| Geolocation data Stack office location; address; interview locations. | Service providers; Affiliated companies; Legal Obligations and Rights. |
| Audio, electronic, visual, or similar information Footage from video surveillance cameras for security purposes; visual-audio recordings in the event of video conferences, webinars, or other meetings or events. | Service providers; Affiliated companies; Business partners; Government agencies; Legal Obligations and Rights. |
| Professional or employment-related information Education, certifications, licenses, work experience and previous employers, professional memberships and affiliations, CVs, seniority, training, employment start and ending dates, leave information, job title, and system derived matching and skill metrics generated by recruitment technology tools. | Service providers; Affiliated companies; Business partners; Government agencies; the Public; Legal Obligations and Rights. |
| Sensitive Personal Information Government identification numbers (social security, driver’s license, state identification card, or passport number); Health information (e.g., if volunteered in support of a request for reasonable accommodation); Religion (e.g., if volunteered in support of a request for a religious accommodation); Sexual orientation or race to the extent volunteered by the individual (e.g., for Stack’s diversity and inclusion efforts). | Service providers; Affiliated companies; Government agencies; Legal Obligations and Rights; Corporate Transactions. |
| Preferences Hobbies and leisure activities, membership in voluntary/charitable/public organizations, preferences regarding work tools, travel, hours, food for company events, etc. | Service providers; Affiliated companies; Business partners. |
At times, Stack converts personal information into deidentified information using reasonable measures to ensure that the deidentified information cannot be associated with the individual (“Deidentified Information”). We maintain Deidentified Information in a deidentified form and do not attempt to reidentify it, except that we may attempt to reidentify the information solely for the purpose of determining whether our deidentification processes ensure that the information cannot be associated with the individual. We prohibit vendors, by contract, from attempting to reidentify Stack’s Deidentified Information.
We do not sell your personal information nor disclose your personal information for cross-context behavioral advertising (which is considered “sharing” under California privacy law) nor do we have actual knowledge of any such activity involving the personal information of minors under 16 years of age.
B. How to exercise your rights
Stack will respond to requests to know, delete, and correct, as well as requests to exercise other rights afforded to data subjects under applicable California privacy law if we can verify the identity of the individual submitting the request. You can exercise these rights by calling our toll-free number at 1 (800) 209-3191 or emailing us at legal@stackav.com.
You have the right to not receive discriminatory treatment or be retaliated against for exercising these rights.
C. How we will verify your request
We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the personal information subject to the request. We may need to request additional personal information from you, such as mailing address, telephone number and/or email address, in order to verify your identity and protect against fraudulent requests. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account and require you to re-authenticate yourself before disclosing or deleting your personal information. If you make a deletion request, we may ask you to verify your request before we delete your personal information.
If an authorized agent submits on your behalf a request to know, correct, or delete, the authorized agent must submit with the request either (a) a power of attorney, signed by you, that is valid under California law; or (b) another document signed by you that authorizes the authorized agent to submit the request on your behalf. In addition, we may ask you or your authorized agent to follow the applicable process described above for verifying your identity.